Terms & Conditions


myDawat.pk is an event planning, floral décor and catering company aspiring to be the most facilitating event management company in Karachi. We take sole ownership of our work, own our online content matter, and retain the exclusive rights over our social media presence.

We are committed to ensure user privacy is protected. We ask you to provide certain information by which you can be identified when using this website. Rest assured, the information you provide us will only be used in accordance with this privacy statement and terms of use.

Our Website may change its privacy policy from time to time by updating this page at our sole and absolute discretion. This policy is effective immediately from August 1, 2016.

COVID-19 Guidelines*

In light of the ongoing COVID-19 pandemic, our team came up with the following guidelines to keep everyone at our events safe and to lower the risk of community transmission:

• Facemask and gloves will be provided to all our staff and labor – whoever is present at the event

• All servers will be wearing facemasks

• We advise our clients that they mandate face coverings for their guests and encourage frequent hand washing

• During the setup, we request our clients to limit the number of family members overlooking to limit contact

• We request clients to ensure their house staff is also wearing face covering during our presence

• At this time, we encourage outdoor events

• For everyone’s safety, the client should limit their guest count as much as possible, especially senior family members

• If space permitting, we will try our best to maintain sufficient distance between tables

• We also encourage assigned seating, where members of the same family can sit at the same table to limit exposure

• We discourage crowding on the stage

• We encourage table dinner service where are waiters serve each table instead of self-service

• Exiting the event should also be done in an orderly fashion to avoid crowding at the gates


 There is currently NO fee to consult us or message your query through our website or our social media pages.

Schedule of Payments:

We require our clients to pay 50% advance of the total amount of the order as mentioned at the time of event confirmation by one of our representative(s). We also make sure to only collect an advance payment in exchange of an official paper invoice. We require the client clear the remaining 50% of the payment of their event on the day of the event. This payment policy will be strictly enforced.

In case if the booking is made less than seven (3) business days prior to the event, we require the client pay the full 100% amount of their order immediately.

All payments for services availed through myDawat.pk can be made to Shaikha Global (SMC-PVT) LTD, the parent company of myDawat.pk through either direct deposit or online transfer. We also accept cash payments.

Unpaid Dues:

If, for any reason, any charges incurred through services availed through myDawat.pk are not cleared, received or paid, we reserve the right to initiate legal proceedings.

Cancellation and Refunds:

We have a strict cancellation and refunds policy. All advance payments are non-refundable. In the event of family emergency, such as injury or death, which may result in the postponement of the event, we will be flexible enough to make adjustments and reschedule the event at a later date.

myDawat.pk reserves the right to cancel a booking by order of any government or other public authority.

The client also reserves the right to cancel a booking order by sending a written request either via email (sent to info@mydawat.pk), SMS, Whatsapp or by postal mail to the myDawat.pk offices. Cancellation policy will apply as mentioned above.

In the event of a law enforcement and/or security emergency in the city or in the event of a natural disaster or an act of God or any such situation that is beyond the control of the parties involved, whichever it might be, myDawat.pk or any of its affiliates and associates will not be responsible nor can be held liable for any cancellations and any losses that are incurred as a result of such cancellations.


We may allow you to receive and use promotional Coupons through our Website to avail discounts on services provided from third parties registered on our Website. In no event shall can we be responsible for providing the goods and/or services indicated in a Coupon. The registered Service Vendor(s) providing the Coupon are responsible for any damages, claims or liabilities, including, but not limited to, injuries and property damages that may result from utilizing the said Coupon. You hereby waive and release myDawat.pk and our affiliates, employees, and agents from any and all claims, causes of action, damages, liabilities, costs, and attorneys' fees and expenses whatsoever, known or unknown, arising out of the goods and/or services provided in connection with the Coupons.

Additional terms and conditions may be contained on each Coupon. Any violation of the Coupon terms and conditions will make the Coupon void. We are not responsible for lost or stolen Coupons. Coupons are not redeemable for cash. A Coupon may not be used for alcohol, tips, or towards paying unpaid taxes. You acknowledge and agree that myDawat.pk may stop (permanently or temporarily) providing the Coupons to you or to users generally at myDawat.pk's sole discretion, without prior notice to you. A Coupon is automatically rendered void following the expiration date mentioned on the said Coupon.

Event Timings:

myDawat.pk or any of its associates or affiliates will not be and cannot be held responsible for the disruption of any Event if the term(s) as set forth by a third-party Vendor is/are violated in any way, shape or form. Similar terms and conditions apply to all services provided by us that are beyond our control.


The client shall bear all costs arising from damages to the property of myDawat.pk during an event.

The client may not assign or in any way transfer their rights or their obligation under this Terms of Use agreement to any other parties.

Information you submit:

The myDawat.pk website offers the opportunity to our clients to share information with each other through reviews, comments and post on our social media pages. myDawat.pk reserves the right to monitor posts or comments or any other information submitted.

We do not control the Submitted Information of myDawat.pk customers. We cannot and will not evaluate and We are not responsible for the accuracy, reliability, completeness, veracity or suitability of any Submitted Information or for verifying the identity of the submitting Customer. Like any information you obtain through the Internet, you should verify Submitted Information before acting upon it. myDawat.pk is not responsible for any losses you may incur as a result of relying on Submitted Information.

By posting Submitted Information to any part of our website or social media pages, you automatically grant, and you represent and warrant that you have the right to grant, to myDawat.pk an irrevocable, non-exclusive, transferable, fully-paid-up, royalty-free, worldwide license to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such Submitted Information for any purpose and in any format on or in connection with the website, the myDawat.pk business, or the promotion thereof, to prepare derivative works of, or incorporate into other works, such Submitted Information, and to grant and authorize sublicenses of the foregoing. You acknowledge that myDawat.pk may retain archived copies of your Submitted Information and may continue to use your Submitted Information in connection with any materials that were created prior to your removal of your Submitted Information, in accordance with the license described above.

Furthermore, by posting Submitted Information, you expressly represent and warrant the following: (i) you are the owner, with all appurtenant rights thereto, of any and all communication, content and/or information that you post on the website or our social media pages; or (ii) you are the legitimate and rightful grantee of a worldwide, royalty free, perpetual, irrevocable, sub-licensable, non-exclusive license to use, distribute, reproduce and distribute such communication, content and/or information. You furthermore represent and warrant that all persons and entities connected with the Submitted Information, and all other persons and entities whose names, voices, photographs, works, services and materials have been used in the Submitted Information or its exploitation, have authorized of such Submitted Information.

You agree that your Submitted Information:

  • Will not contain your personal information that you do not wish to be made public or to be displayed in accordance with the applicable settings that you indicate. 

  • Will not contain another person's personal information or otherwise invade another's privacy 

  • Will not violate or possibly cause us to violate any applicable law, statute, ordinance or regulation 

  • Will not violate the terms of this Agreement 

  • Will not infringe any third party's intellectual property rights, including but not limited to copyright, patent or trademark rights 

  • Will not contain obscene, lewd, or suggestive content and or pornography

  • Will not be libelous, threatening, harassing, or defamatory. This specifically includes making legal claims of any sort about myDawat.pk employees, agents, other members, or the website 

  • Will not contain the proprietary information of another person or entity 

  • Will not contain any computer hardware or software, viruses, Trojan horses, worms, spyware, or any other computer programming that may interfere with the operation of our website or our systems and or create or impose a large burden or load on our website or systems 

  • Will not scan or test the vulnerability or security of our website or the system within which it operates 

  • Will not create liability for myDawat.pk in any manner whatsoever 

  • Will not involve the upload, or insertion of, any programming language or code into or onto, our website

You further agree not to impersonate another Customer or attempt to disguise or conceal the author of any Submitted Information. We reserve the absolute right (but under no obligation, however) to remove or restrict any Submitted Information for any reason or no reason at all, including but not limited to Submitted Information you post to our website or our social media pages, that is in violation of this Agreement or is otherwise inappropriate, as determined by myDawat.pk’s sole discretion. In addition, we reserve the right to terminate followers who violate these rules.

You agree to use good judgment when conducting or posting any online communication. You assume legal responsibility for and will indemnify us from all damages incurred as a result of any of your Submitted Information.

How we use and disclose information:

We may use your information (including Personal Information and Automatically Gathered Information) for our own internal purposes, including but not limited to contacting you via email or telephone to inform you about updates to our Services.

Automatically Gathered Information:

myDawat.pk automatically collects information including but not limited to, browser type, browser software version, browser characteristics, IP address, location information, type of computer or mobile device, mobile carrier, unique device identifier, requesting and referring URLs and other information that may personally identify you ("Automatically Gathered Information"). We reserve the right to collect and manage this information at our discretion. We may use cookies, web beacons, and other tracking technologies ("Tracking Technologies") to conduct research and analytics, to maintain records of Users' activities on our website, to manage use of our website and its services (including third party services), to deliver advertisements to you or otherwise customize and improve your user experience, and as deemed necessary for additional website management purposes. Additionally, we can and will use IP addresses to identify a User when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms of Use, Privacy Policy, or to protect our service, website, customers, vendors, or others.

Trademarks and Copyrights:

myDawat.pk is a registered trademark through the Intellectual Property Organization of Pakistan. All intellectual property rights on our website, information content on the website and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the website also are protected by copyright as a collective work under Pakistani copyright laws and international conventions.

Rules for leaving User Reviews on the Website

  • Clients may leave their feedback, whether positive, neutral, or negative, for any of our service and their experience with us.

  • The Customer leaving the review must have conducted business with us and be able to provide proof of that business.

  • By submitting a review, you agree that the content of your review is subject to approval by the myDawat.pk team at all times before it appears on the Website. Any review may be temporarily or permanently removed by our Website without justification and with full discretion.

  • If our Website discovers that you are attempting to undermine the integrity of our Review system in any way, your presence on the website may be suspended or terminated.

To protect the integrity of the review system, myDawat.pk may consider removing a customer review under the following circumstances:

  • If the review posted contains language that is profane, vulgar, discriminatory or contains adult material.

  • If myDawat.pk is provided with a court order finding that a particular feedback is slanderous, libelous, defamatory or otherwise illegal or the court order requires removal.

  • If feedback posted seeks to elicit or solicit any Registered Customer's contact information, such as other email addresses, for any non-myDawat.pk related commercial or business purposes, or to transmit any unsolicited advertising, "junk mail," "spam," or "chain letters."

  • If myDawat.pk is unable to reach a Registered Customer in connection with a dispute process regarding a review for the purposes to validate that the business was conducted.

  • If feedback contains personally identifiable information (including, but not limited to, full names, date of birth, physical addresses, email addresses, credit card numbers or information pertaining to a government-issued ID such as the National Identity Card or Drivers License) of other Registered Customer(s) or anyone associated with us.


By visiting or using the myDawat.pk website, you agree that the laws of the Islamic Republic of Pakistan will govern these Terms and any dispute of any sort that may arise between you and myDawat.pk or any of our associates and/or affiliates.

User(s) agree to comply with all relevant governmental laws, ordinances and regulations applicable in regards to the services being offered by us. All Federal, Provincial and Local laws and ordinances, as well as regulations concerning health, safety and public order, which are applicable in any way to the services being availed as offered shall be observed by the Client, its officers, agents, employees, guests, patrons, or invitees.

R-11, Al-Hilal Society, University Road, Karachi, Pakistan

info@mydawat.pk  |  Tel: 0313 6932928

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